Alignment Coaching
Privacy policy
This policy explains what personal information we collect, why, and your rights. It follows the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU GDPR.
1. Who is responsible
The controller of your data is Abigail Jankowitz, trading as Alignment Coaching, Zumikon, canton Zürich, Switzerland. For any privacy question or request, email abigail@alignmentcoach.online.
2. What we collect
- When you enquire or book: your name, email, phone if you give it, and what you tell us in your message.
- If you take the quiz: your answers and your email if you choose to share it.
- During coaching: session notes and the information you share, which for ADHD coaching may include health-related details.
- For payment: the information needed to invoice you. Card or bank processing is handled by our payment provider, not stored by us.
- Automatically: basic technical data your browser sends, and analytics if enabled (see cookies below).
3. Why we use it, and our legal basis
- To answer enquiries and arrange sessions (to take steps at your request and to perform our agreement).
- To deliver coaching and keep session records (performance of our agreement).
- To invoice you and keep tax and accounting records (legal obligation).
- To send you occasional updates, only if you opt in (consent, which you can withdraw at any time).
Health-related details, including anything about ADHD, are handled with extra care and only used to deliver your coaching. Where the law requires it, we rely on your explicit consent, which you give by choosing to share this with us.
4. Children
Where we coach someone under 18, a parent or guardian provides and consents to their information. We collect only what we need to support the young person and handle it with the same care as above.
5. Who else is involved
We use a small number of trusted providers to run the business, and share only what each needs:
- Website hosting: Hostinger.
- Contact and booking forms: Formspree.
- Email: Hostinger (our domain and email host).
- Payments: UBS Switzerland AG (Swiss bank transfer).
Some of these providers are based outside Switzerland, including in the United States. Where your data is transferred abroad, we rely on appropriate safeguards such as standard contractual clauses. We do not sell your data.
6. How long we keep it
We keep coaching records only as long as needed for our work together and a reasonable period afterwards. Invoicing and accounting records are kept for 10 years as Swiss law requires. Enquiry messages are kept until they are no longer needed.
7. Your rights
You can ask to see the data we hold about you, correct it, delete it, restrict or object to its use, receive a copy, or withdraw consent you have given. To exercise any of these, email abigail@alignmentcoach.online. You also have the right to complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC), or your local authority if you are in the EU.
8. Cookies and analytics
This site uses Google Analytics to understand which pages are useful. It is switched off until you agree to it. When you first visit you are asked, and if you decline, or simply ignore the question, no analytics cookie is set and nothing about your visit is recorded. Your choice is remembered in your own browser, so you are not asked again.
If you do agree, Google Analytics sets cookies that help us count visits and see which pages are read. Your IP address is anonymised. We do not use advertising cookies, we do not run ads, and we do not share this data with advertisers. Google processes this data on our behalf and may transfer it outside Switzerland and the EEA under its standard contractual clauses.
You can change your mind at any time by clearing this site's data in your browser settings, which removes the stored choice and the cookies along with it. Web fonts are loaded from Google Fonts, which may receive standard technical data such as your IP address when a page loads. Necessary cookies used to make the site work are always allowed.
9. Changes
We may update this policy and will post the current version here with its effective date.