Privacy Policy
Privacy Policy for Align
Effective Date: January 2025
At Alignment Coaching, your privacy matters. This policy explains how we collect, use, and protect your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).
By using this website or engaging with our services, you agree to the terms outlined below.
1. What Information We Collect
We may collect the following personal data:
- Name, email address, and contact details (e.g. via forms, quiz submissions, bookings)
- Payment and billing information (for paid services)
- Information you choose to share during coaching sessions
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
Your data is used to:
- Deliver coaching services and access to programs
- Respond to enquiries and provide customer support
- Send emails, updates, and relevant content you’ve opted into
- Schedule calls and follow up on quiz results
- Improve website functionality and user experience
- Comply with legal obligations and maintain records
3. Legal Basis for Processing
We only process personal data when:
- You have provided explicit consent (e.g. quiz submissions or opt-ins)
- It is necessary to deliver a service you’ve requested (e.g. coaching)
- We have a legitimate interest, such as improving user experience or communicating with clients
4. Third-Party Services
To deliver our services, we use trusted third-party platforms:
- Calendly – to schedule coaching sessions and discovery calls
- PayPal – to securely process payments
- MailerLite – to manage email communications and newsletters
Each of these platforms adheres to Swiss and/or GDPR-compliant data protection standards and only accesses your information where necessary.
5. Data Security & Retention
Your personal data is stored securely using encrypted and password-protected platforms. Access is limited to authorised personnel only.
We retain your data only for as long as necessary to fulfil the purposes outlined above or to comply with legal requirements.
6. Your Rights
Under Swiss law (and GDPR, if applicable), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Withdraw consent at any time
- Request data portability (where applicable)
- File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)
To exercise these rights, please contact:
abigail@alignmentcoach.online
7. Cookies & Analytics
We use cookies and analytics tools to understand how visitors use our website and to improve your experience. You may disable cookies via your browser settings if preferred.
8. International Data Transfers
In some cases, your data may be transferred to third-party service providers outside Switzerland or the EU. In these instances, we ensure appropriate safeguards are in place to protect your personal information.
9. Updates to This Policy
This privacy policy may be updated from time to time. The most recent version will always be available on our website. Continued use of our services implies acceptance of any changes made.
10. Contact
For any questions about this policy or your personal data, please contact:
abigail@alignmentcoach.online